Refund Policy

Refunds and Exchanges

Igniter Tickets Ltd. Provides ticket selling services directly to its clients. Unless otherwise indicated, ticket purchases are non-refundable and non-exchangable. To inquire further about refund practices or to request a refund please contact:


Replacement Tickets

If your tickets are lost, stolen, damaged, or destroyed, please contact:

For damaged or destroyed E-tickets, please reprint them by logging in to your account.

Rescheduled or Cancelled Events

In the case that an event is cancelled, we will notify you by email, and refund your purchase accordingly. Shipping costs, if applicable, cannot be refunded.